Privacy Policy

Overview

The ccehtx.com website is owned and operated by Cupcake Evolution HTX. We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with our services.

Please read this Privacy Policy carefully before using our website or submitting any personal information.

Information We Collect

Automatically Collected Information

When you visit ccehtx.com, we automatically collect certain information about your device, including your web browser type, IP address, time zone, and cookies installed on your device. As you browse the site, we also collect information about the pages you view, how you arrived at the site, and how you interact with our content. We refer to this as "Device Information."

Information You Provide

We may collect personal data you provide directly to us, including but not limited to your name, email address, phone number, and event/order details when you submit a custom order inquiry, sign up for SMS communications, or contact us through our website.

Why We Process Your Data

Our top priority is customer data security. We process only the minimum data necessary to maintain the website and provide our services. Automatically collected data is used only to identify potential abuse and generate statistical information — it is never aggregated to identify specific users.

If you submit a form or opt into SMS communications, we use your information to fulfill your request, process your order, or send you communications you have agreed to receive.

SMS Privacy Policy & Terms

Data Collection

We will collect your name, email address, and mobile phone number when you agree to receive SMS messages. This information is collected via our website opt-in form.

Data Usage

We use your data solely to communicate via SMS about order updates, pop-up event locations, new flavor drops, promotional offers, and important customer care updates.

Data Security

We protect your data with secure storage measures to prevent unauthorized access, use, or disclosure.

Data Retention

We retain your information for as long as you are subscribed to our SMS service. You may request deletion at any time by contacting us.

Message & Data Rates

MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring and message frequency varies.

Contact Cupcake Evolution at (833) 422-3489 or info@ccehtx.com for HELP or to STOP receiving messages.

Opt-Out

You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to info@ccehtx.com or (833) 422-3489. After unsubscribing, you will receive a final SMS confirming your unsubscription, and we will remove your number from our list within 24 hours.

You can send HELP at any time for additional assistance, and you will receive a text with our phone number, email, and website/social media links.

Non-Sharing Clause

Links to Other Websites

Our website may contain links to third-party websites not owned or controlled by us. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any site you visit that may collect personal information.

Information Security

We take reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, modification, or disclosure. However, no data transmission over the Internet or wireless network can be fully guaranteed.

Legal Disclosure

We may disclose information we collect if required or permitted by law — for example, to comply with a subpoena or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

Your Rights

You have the right to request access to, correction of, or deletion of your personal data. To exercise any of these rights, please contact us using the information below.